Privacy Policy

Patriot Glass & Mirrors Effective Date: March 20, 2026 Last Updated: March 20, 2026

1. Introduction

Patriot Glass & Mirrors (“we,” “our,” or “us”) operates the website patriotglassandmirrors.com and provides mobile auto glass replacement and repair services across North Florida. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide Directly

Name – when submitting a contact or quote form
Phone number – when submitting a form or calling us directly
Email address – when submitting a form
Message content – any details you include in your inquiry

Information Collected Automatically

IP address and browser type – collected via standard web server logs
Pages visited and time on site – collected via Google Analytics
Ad interaction data – collected via Google Ads tracking tags

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes
Schedule and complete service appointments
Send service-related communications (confirmations, follow-ups)
Improve our website and services
Track advertising performance via Google Ads conversion tracking
Comply with legal obligations

4. SMS and Phone Communications

By providing your phone number and submitting a form or contacting us, you consent to receive calls and/or SMS text messages from Patriot Glass & Mirrors related to your service inquiry or appointment.

Message frequency: Varies based on your inquiry and appointment status
Message and data rates may apply
To opt out of SMS communications, reply STOP at any time
To request help, reply HELP or contact us at the information below

We do not share your phone number or SMS consent with third parties for their own marketing purposes.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers who assist in operating our website or conducting our business (e.g., CRM platforms, scheduling tools), under confidentiality agreements
Google for analytics and advertising tracking purposes, subject to Google’s Privacy Policy
Law enforcement or legal authorities if required by law or to protect our rights

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies including:

Google Analytics – to analyze website traffic and usage
Google Ads – to measure advertising conversions including call tracking

You may disable cookies through your browser settings, though this may affect website functionality.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inquiry data is typically retained for up to 2 years.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Patriot Glass & Mirrors Phone: (888) 324-8284 Email: [email protected] Website: https://patriotglassandmirrors.com Service Area: North Florida (Mobile Service)